COVID-19
The health and well-being of our guests, staff, and communities are of paramount importance to us. We're taking extra precautions to exceed standards.
ROAM Beyond was established to provide immersive, transformational and off-the-grid experiences. During the COVID-19 pandemic we have enhanced our program offerings to provide a haven or sanctuary for you to disconnect and unplug to recharge. We are unwavering in our commitment to the health and well-being of each and every guest and staff member and have instituted a zero-tolerance policy for actions that go against established health protocols at our destinations.
We ask that you make a pledge and join us in this commitment by complying with the following guidelines when you ROAM with us:
I pledge to be intentional and committed to keeping myself and others healthy while traveling
I pledge to stay informed, seek information from reputable sources, and take preventative measures to keep myself and those around me healthy.
I pledge to plan my travel and activities in a manner that limits my chances of contracting or spreading COVID-19
I pledge to maintain physical distance when interacting with the local community and other guests or staff members at ROAM Beyond
I pledge to wash my hands regularly, especially when using communal spaces outside of my roaming cabin or vehicle
I pledge to update my travel plans and request to reschedule, or members of my party, experience COVID-19 symptoms or have a fever above 100.4F
I pledge, if I am not yet fully vaccinated, to wear a mask at all times when out in public, inside ROAM Beyond communal areas, or around guests and staff members
I pledge to wear a mask, whether I’m vaccinated or not, at all times within a shared vehicle with guests and/or employees who are not part of my group
I pledge to provide any concerns or feedback to the ROAM Beyond team as they strive to continually enhance guidelines and protocols
I pledge to schedule my travel for a future date if I am not 100% committed to these guidelines
If you would like to learn more about how we are going above and beyond the State of Montana guidelines, please visit their website
Your input on our process and the experience is critical and we welcome all feedback as we continue to evolve during these challenging times
Please contact us at bookings@roambeyond.travel
What is your cancellation policy?
General Booking Policies
- A 50% deposit is required at time of booking, with the remaining balance charged 30 days prior to arrival dates from June 15 to September 15, and 15 days prior to arrival dates from September 16 to June 14.
- Staying at ROAM Beyond is an experience, and as such, all of our destinations require a minimum 2 night stay.
- We understand that flexibility in times of uncertainty is incredibly important, that's why we've adapted our policy to be as flexible as possible. If you have extenuating circumstances or you or members of your party have COVID-19 symptoms leading up to the dates of your arrival, please reach out to us so we can provide an opportunity to accommodate disruptions to your travel plans by rescheduling your stay or providing a credit toward a future stay.
Booking Policies: Arrival dates from June 15 to September 15
- No fees for canceling or changing your reservation within 24 hours of booking
- Changes made to your reservation up to 30 days PRIOR to arrival will be charged a 15% change fee (of total booking amount)
- Cancellations made 30 days PRIOR to arrival will receive a full refund, minus a 15% change fee (of total booking amount)
- WITHIN 30 days of arrival we do not allow changes to your reservation and cancellations are not refundable
Booking Policies: Arrival dates from September 16 to June 14
- No fees for canceling or changing your reservation within 24 hours of booking
- Changes made to your reservation up to 15 days PRIOR to arrival will be charged a 15% change fee (of total booking amount)
- Cancellations made 15 days PRIOR to arrival will receive a full refund, minus a 15% change fee (of total booking amount)
- WITHIN 15 days of arrival we do not allow changes to your reservation and cancellations are not refundable
Events & Retreats Cancellation Policy
- Cancellations made 30 days PRIOR to the event will receive a full refund, minus our event-specific cancellation fee
- For cancellations made WITHIN 30 days of the event, the full amount of your booking is non-refundable
How close are each of the cabins to one another on the property?
Each ROAM Beyond campground is set-up allowing guests to adhere to social distancing guidelines while conveniently positioned so that groups traveling together can still interact with each other.
If others are visiting the site at the same time I am, what spaces would we be using together?
As we all continue to face many challenges resulting from the ongoing pandemic, we want you to know that our team is hyper-focused on supporting your health and well-being while offering physically-distant experiences that still allow for social connection.
Depending on the experience you have booked, you will either have private access or shared access to the communal spaces which may include campfires, outdoor cooking areas, couches, dining areas, and hammocks.